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Improving understanding of website privacy policies

dc.contributor.advisorGutwin, Carlen_US
dc.contributor.committeeMemberVassileva, Julitaen_US
dc.contributor.committeeMemberMaguire, Brienen_US
dc.contributor.committeeMemberCooke, Johnen_US
dc.creatorLevy, Stephen Ericen_US
dc.date.accessioned2005-01-21T14:42:10Zen_US
dc.date.accessioned2013-01-04T04:24:28Z
dc.date.available2004-01-24T08:00:00Zen_US
dc.date.available2013-01-04T04:24:28Z
dc.date.created2004-08en_US
dc.date.issued2004-08-06en_US
dc.date.submittedAugust 2004en_US
dc.description.abstractMachine-readable privacy policies have been developed to help reduce user effort in understanding how websites will use personally identifiable information (PII). The goal of these policies is to enable the user to make informed decisions about the disclosure of personal information in web-based transactions. However, these privacy policies are complex, requiring that a user agent evaluate conformance between the user’s privacy preferences and the site’s privacy policy, and indicate this conformance information to the user. The problem addressed in this thesis is that even with machine-readable policies and current user agents, it is still difficult for users to determine the cause and origin of a conflict between privacy preferences and privacy policies. The problem arises partly because current standards operate at the page level: they do not allow a fine-grained treatment of conformance down to the level of a specific field in a web form. In this thesis the Platform for Privacy Preferences (P3P) is extended to enable field-level comparisons, field-specific conformance displays, and faster access to additional field-specific conformance information. An evaluation of a prototype agent based on these extensions showed that they allow users to more easily understand how the website privacy policy relates to the user’s privacy preferences, and where conformance conflicts occur.en_US
dc.identifier.urihttp://hdl.handle.net/10388/etd-01212005-144210en_US
dc.language.isoen_USen_US
dc.subjectUsabilityen_US
dc.subjectHuman-Computer Interactionen_US
dc.subjectP3Pen_US
dc.subjectPrivacyen_US
dc.subjectE-commerceen_US
dc.titleImproving understanding of website privacy policiesen_US
dc.type.genreThesisen_US
dc.type.materialtexten_US
thesis.degree.departmentComputer Scienceen_US
thesis.degree.disciplineComputer Scienceen_US
thesis.degree.grantorUniversity of Saskatchewanen_US
thesis.degree.levelMastersen_US
thesis.degree.nameMaster of Science (M.Sc.)en_US

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