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Enriching Academic Advisor Training and Development with AI Roleplay

Date

2024

Authors

Schindelka, Angela

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Conference Proceeding and Abstract

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Abstract

AI chatbots present a novel approach to enhancing the training and development of academic advisors by simulating diverse advising scenarios. These chatbots offer accessible, authentic, and engaging learning opportunities, allowing advisors to develop essential skills in low-risk environments. Preliminary exploration suggests that roleplaying with AI chatbots may foster advising skill development and confidence. Additionally, AI chatbots have the potential to offer immediate, personalized feedback, further enhancing the learning experience. Limitations such as the lack of nonverbal communication practice and the potential for overly idealistic AI responses are also considered. While the full benefits are yet to be determined, the potential for AI chatbots to improve advisor training warrants further investigation. This paper discusses the innovative applications of AI chatbots in advisor training and development and highlights areas for future practical and scholarly exploration.

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academic advising, training, professional development, role play, chatbot, artificial intelligence

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