Now showing items 1-4 of 4
Making Stronger Causal Inferences: Accounting for Selection Bias in Associations Between High Performance Work Systems, Leadership, and Employee and Customer Satisfaction
(Journal of Applied Psychology, 2018)
We develop competing hypotheses about the relationship between high performance work systems (HPWS) with employee and customer satisfaction. Drawing on 8 years of employee and customer survey data from a financial services ...
Human Resource Management Practices and Voluntary Turnover: A Study of Internal Workforce and External Labor Market Contingencies
(The International Journal of Human Resource Management, 2016-03-30)
We tested relationships between employee quit rates and two bundles of human resource (HR) practices that reflect the different interests of the two parties involved in the employment relationship. To understand the boundary ...
Do Trends Matter? The Effects of Dynamic Performance Trends and Personality Traits on Performance Appraisals
(Academy of Management, 2017-11-02)
Two studies were conducted to understand how people make overall performance judgments based on dynamic performance trend information and the personality characteristics of ratees. University athletes were sampled in Study ...
The Effects of Strategic HR System Differentiation on Firm Performance and Employee Outcomes
(Human Resource Management, 2018-09-04)
The purpose of this research was to understand the extent to which firms apply different human resource management systems to different occupations within the same organization (HR differentiation), and how this influences ...