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Communicating Collections Cancellations to Campus: A Qualitative Study
(2021-01) McLean, Jaclyn; Sorensen, Charlene; Dawson, Diane (DeDe)
Academic libraries around the world are cancelling big deal journal subscriptions at an increasing rate. This is primarily due to budgetary challenges, the unsustainable hyperinflationary pricing of these packages, and a need to move toward new open access models. It is a complex situation with many vested interests and stakeholders. Some libraries have been the target of angry backlash from faculty after such cancellations. The purpose of this qualitative study is to discover strategies for communicating to the campus community about collections cancellations so that they will better understand and support the library in making these difficult decisions.
Piloting a Library-Led Online Academic Skills Orientation Program
(Partnership: The Canadian Journal of Library and Information Practice and Research, 2023-06-08) McMillan, Jill; Fonstad, Joel; St-Jacques, Amy-Renee
In August 2021, we piloted an online academic skills orientation program for incoming undergraduate and graduate students. The program featured a range of synchronous online sessions that provided students an opportunity to learn from librarians, learning specialists, peer mentors, professors, academic advisors and other campus partners during presentations, panels and Q&As. The program was attended by 548 unique students with overall workshop attendance totaling 1310 over a four-day period. Due to the success of the 2021 pilot, we ran another iteration of the program in August 2022, which included both online and in-person elements. The three-day online program was attended by 309 unique students with overall workshop attendance totaling 1084 while the one day in-person program was attended by 37 students. Approximately 8% and 20% of program attendees completed program surveys in 2021 and 2022 respectively. While the low response rates make it difficult to generalize about the data, feedback overall was positive, with most respondents indicating that they found the experience to be valuable. We conclude by encouraging other libraries to consider the role that they play in familiarizing students with university supports and services and to take a leading role if such programming is not currently in place at their institution.
Sustainable growth with sustainable resources: Using change management, participative consultation, and grassroots planning for a new future
(Library Management, Emerald Group Publishing Ltd, 2016-06-22) Sorensen, Charlene; Sarjeant-Jenkins, Rachel
Purpose: Libraries are situated in an ever-changing research, teaching, learning, and scholarly communications environment. Faculty and students have new and different expectations that are compelling libraries to expand their offerings. At the same time, their broader institutions are also facing changing times and academic libraries are being asked to demonstrate value and justify the use of limited and high-demand resources. In order to address the resulting challenge, the University of Saskatchewan (U of S) Library undertook a process to deliver relevant and responsive (and, therefore, reflective and adaptable) library services while working within its current librarian complement. Significant changes were necessary for this to be successful: the librarians would need to undertake new responsibilities, learn new skills, and engage with learners and researchers in new ways. The paper aims to discuss these issues. Design/methodology/approach: The U of S Library chose to meet this challenge through a multi-part approach comprised of regular participative consultations with librarians and a grassroots-based planning process underpinned by change management methodology. Findings: This approach resulted in widespread employee engagement, from initially clarifying the necessary change and throughout the change implementation. This led to a sense of ownership, responsibility, and accountability. Originality/value: Change is difficult and often met with resistance. The U of S Library presents a case of successfully engaging library employees throughout a change process, demonstrating the importance of bringing together participative consultation, grassroots planning, and change management as a combined change implementation approach.
Working Together: Joint Use Canadian Academic and Public Libraries
(2015-08-31) Sarjeant-Jenkins, Rachel; Walker, Keith
The research purpose was to learn about existing joint use public-academic libraries in Canada including their establishment, structure, benefits, and challenges and to determine the requirements for successful partnerships. Following a literature review, a short survey was conducted to gather data on the number, location, and types of public-academic library partnerships. In-depth telephone interviews were then held with key personnel from joint use libraries to learn more about the libraries and the nature of the partnerships. The research surfaced three unique examples of joint use public-academic libraries. In addition, key requirements for successful partnerships that were posited through the literature review were supported by the research data – commitment, a shared vision, and a need that requires fulfillment. Possible limitations of the research are the initial survey’s reliance on responses from academic library directors and the survey timing. There is limited information about partnerships between Canadian public and academic libraries and no single document that brings together data on partnerships across Canada. With this study, public and academic libraries will learn of successful joint use Canadian public-academic libraries along with the key requirements for sustainable partnerships.

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