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How do you feel when you see a list of prices? the interplay among price dispersion, perceived risk and initial trust in Chinese C2C market

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dc.contributor.authorWu, Kewen
dc.contributor.authorVassileva, Julita
dc.contributor.authorNoorian, Zeinab
dc.contributor.authorZhao, Yuxiang
dc.date.accessioned2017-05-10T17:01:30Z
dc.date.available2017-05-10T17:01:30Z
dc.date.issued2015-07-31
dc.description.abstractThe issues of trust fraud, product genuineness and price dispersion jointly make Chinese C2C buyers difficult to identify trustworthy sellers with a low price. Little is known about the generation of initial trust when buyers search products and receive lists of widely ranged prices. This study proposes a theoretical model to explain how price dispersion interacts with other factors in C2C purchase, such as initial trust, perceived risk, perceived value and purchase intention. Product type is considered as a moderator. 261 students were invited in a survey-based experiment. The results from PLS analysis show that price dispersion negatively affects perceived value, whilst, positively affects perceived risk, which further influences perceived value negatively. Price dispersion also negatively influences initial trust through perceived risk. Moreover, the negative effects of price dispersion are stronger when buyers purchase high-touch products.en_US
dc.identifier.urihttp://hdl.handle.net/10388/7858
dc.language.isoen_USen_US
dc.publisherElsevieren_US
dc.subjectconsumer to consumeren_US
dc.subjecttrusten_US
dc.subjectprice dispersionen_US
dc.subjectpurchase intentionen_US
dc.subjectperceived risken_US
dc.titleHow do you feel when you see a list of prices? the interplay among price dispersion, perceived risk and initial trust in Chinese C2C marketen_US
dc.typeArticleen_US

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