Using LibAnswers in the Archives: A review and implementation report
| dc.contributor.author | Hutchinson, Tim | |
| dc.creator.orcid | 0000-0002-8598-1164 | |
| dc.date.accessioned | 2017-11-09T16:41:32Z | |
| dc.date.available | 2017-11-09T16:41:32Z | |
| dc.date.issued | 2017-01 | |
| dc.description.abstract | The need for an enquiry management system at the University of Saskatchewan’s University Archives & Special Collections was identified at the time of an organization restructuring, which involved the amalgamation of previously independent archives and special collections units, and a new model for reference service. While there were delays in selecting and deploying a system, this allowed requirements to be refined; LibAnswers was ultimately selected. This article reviews key features of the enquiry management and reference statistics components of LibAnswers, in the context of its implementation for an archival reference service. | en_US |
| dc.identifier.citation | Tim Hutchinson, 2017. Using LibAnswers in the Archives: A review and implementation report. Practical Technology for Archives 7 (January 2017). Available from: https://practicaltechnologyforarchives.org/issue7_hutchinson/ | en_US |
| dc.identifier.uri | http://hdl.handle.net/10388/8261 | |
| dc.language.iso | en | en_US |
| dc.publisher | Practical Technology for Archives | en |
| dc.rights | Attribution-NonCommercial 2.5 Canada | * |
| dc.rights.uri | http://creativecommons.org/licenses/by-nc/2.5/ca/ | * |
| dc.subject | archives management | en_US |
| dc.subject | reference services | en_US |
| dc.title | Using LibAnswers in the Archives: A review and implementation report | en_US |
| dc.type | Article | en_US |
| dc.type | Review | en_US |
| dc.type | Refereed Paper | en_US |
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