Repository logo
HARVEST
 

Mediating Asymmetries in Family Communication: Supporting the eInclusion of Older Adults

Simple item page
dc.contributor.authorGutierrez, Francisco J
dc.contributor.authorOchoa, Sergio F
dc.contributor.authorVassileva, Julita
dc.date.accessioned2017-05-10T18:32:19Z
dc.date.available2017-05-10T18:32:19Z
dc.date.issued2015-08-02
dc.description.abstractBackground: The rise of mobile Web-based technologies has diversified the mechanisms used by people to socialize, which results in issues in family communication. Among these concerns, the reluctance of older adults to use digital media may cause them social isolation, leading to negative effects in their physical and mental health. Objective: This paper aims to formalize a model to mediate asymmetries in cross-generational communication and support the eInclusion of older adults. Methods: We conducted semi-structured interviews to the members of 20 cross-generational families. Following the grounded theory approach, we identified emerging themes regarding asymmetries in family communication practices when older adults are involved. We then derived and formalized computer-based mediation strategies using a model-driven engineering approach. Results: We identified three main sources of asymmetries: (1) implicit family agreements in terms of social interaction, (2) capability and preferences for using particular media, and (3) unbalanced socio-affective coupling between the involved parties. The proposed model addresses these asymmetries and provides strategies to coordinate the communication effort of family members with their elders. Conclusions: By using the proposed model, designers of software that supports family communities can conceive effective mechanisms to coordinate and mediate social communication among cross-generational family members through digital means. This allows the elderly to show a better reaction to digital media, thus facilitating their acceptance and appropriation of information technologies.en_US
dc.identifier.doi10.1007/978-3-319-20678-3_42
dc.identifier.urihttp://hdl.handle.net/10388/7862
dc.language.isoen_USen_US
dc.publisherSpringer International Publishingen_US
dc.subjectFamily communicationen_US
dc.subjectOlder adultsen_US
dc.subjectAsymmetryen_US
dc.subjectModelen_US
dc.subjectMediationen_US
dc.subjectSocial and digital inclusionen_US
dc.titleMediating Asymmetries in Family Communication: Supporting the eInclusion of Older Adultsen_US
dc.typeArticleen_US

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Mediating Asymmetries in Family Communication.pdf
Size:
402.81 KB
Format:
Adobe Portable Document Format
Description:
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
2.29 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Computer Science