All in the Family: Exploring Design Personas of Systems for Remote Communication with Preschoolers
Date
2019-01-26
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
ORCID
Type
Thesis
Degree Level
Masters
Abstract
Although there have been recent advances in remote communication technologies that foster
connectedness and intimacy over a distance, systems designed for communicating with preliterate
preschoolers—a desired use case—are not yet prevalent, nor are there clear guidelines for their design.
We conducted a mixed-methods study to characterize the current practices, goals, and needs of
people who wish to use remote communication systems with young children. We present quantitative
and qualitative findings on the motivations for communicating, the habits, activities, and patterns that
have been established, and the barriers and concerns faced. We synthesized these findings into four
design personas that describe the desired functionality and requirements of systems to support
remote communication with preschoolers. For each persona, we systematically evaluated 60
research-based systems based on the extent to which each persona’s requirements were covered,
demonstrating that none of the personas were greatly satisfied with the available tools.
Description
Keywords
Families, remote communication, children, design, persona
Citation
Degree
Master of Science (M.Sc.)
Department
Computer Science
Program
Computer Science