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Conversations That Matter: Patient Perspectives on Conversations at End-of-Life

dc.contributor.advisorDelbaere, Marjorie
dc.contributor.committeeMemberChartier, Brian
dc.contributor.committeeMemberPhillips, Barbara
dc.contributor.committeeMemberVenne, Rosemary
dc.creatorCaulfield, Jane 1982-
dc.creator.orcid0000-0002-2731-884X
dc.date.accessioned2018-09-27T20:07:03Z
dc.date.available2018-09-27T20:07:03Z
dc.date.created2018-10
dc.date.issued2018-09-27
dc.date.submittedOctober 2018
dc.date.updated2018-09-27T20:07:03Z
dc.description.abstractThe introduction of new legislation in 2016 that allows for medical assistance in dying (MAID) has created a need for patient-centred research that seeks to understand patient needs at end-of-life. More specifically, how do patients want conversations about end-of-life care or options at end-of-life to go? This research employed the Interpretive Phenomenological Analysis methodology to gain a deep understanding of the lived experience and gain insight that will help medical professionals and policymakers develop procedures that maintain a patient focus. Through five in-depth semi-structured interviews, it became apparent that patients prefer conversations with physicians that are truthful, maintain a sense of familiarity, are rooted in humanity, and that provide comfort. When it comes to talking about MAID, patients prefer conversations that are “straight up” and take place at a time prior to any suffering or loss of dignity. Perhaps most importantly, this research was able to highlight that while non-terminally ill people may fear death, dying people only fear what they could consider to be a “bad death.” This study provides insight into patient need so that future training or learning resources are developed in a way to address and highlight what patients want. This study also demonstrates how marketing and consumer researchers can play an important role in healthcare and health policy research.
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/10388/11208
dc.subjectEnd-of-life care
dc.subjectpalliative care
dc.subjectInterpretive Phenomenological Analysis
dc.subjecthealth communication
dc.subjecthealth policy
dc.titleConversations That Matter: Patient Perspectives on Conversations at End-of-Life
dc.typeThesis
dc.type.materialtext
thesis.degree.departmentEdwards School of Business
thesis.degree.disciplineMarketing
thesis.degree.grantorUniversity of Saskatchewan
thesis.degree.levelMasters
thesis.degree.nameMaster of Science (M.Sc.)

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